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Store Policy

Customer Care

At Golden Amazonia, we prioritize the satisfaction and well-being of our customers. Our dedicated customer care team is here to assist you with any inquiries, concerns, or feedback you may have.

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  • Contact Us: You can reach our customer care team via email at [email protected] or by phone at +1 (786) 603-8711 during our business hours, Monday through Friday, 9:00 AM to 5:00 PM PST.

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  • Prompt Assistance: We strive to provide prompt and courteous assistance to address any questions or issues you may encounter. Whether you need help with product information, order status, or assistance with returns and exchanges, we are here to help.

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  • Feedback: Your feedback is invaluable to us as we continuously strive to improve our products and services. Please don't hesitate to share your thoughts, suggestions, or experiences with us. We value your input and are committed to listening to our customers.

Privacy & Safety

At Golden Amazonia, we are committed to protecting your privacy and ensuring the safety of your personal information. We adhere to strict privacy and security standards to safeguard your data and provide you with a secure shopping experience.

  • Collection of Information: We collect only the information necessary to process your orders and provide you with excellent service. This may include your name, contact information, shipping address, and payment details. We do not store payment information on our servers and use secure encryption methods to protect your data.

  • Use of Information: Your information is used solely for the purpose of fulfilling your orders, providing customer support, and improving our products and services. We do not sell or share your personal information with third parties without your consent, except as required by law.

  • Security Measures: We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website is secured with SSL encryption to ensure that your information is transmitted securely.

  • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our site.

  • Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies before providing any personal information.

  • Children's Privacy: Our products and services are intended for adults. We do not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not use our website or provide any personal information.

By using our website and services, you consent to the collection and use of your information as described in this Privacy and Safety Policy. If you have any questions or concerns about your privacy or security, please contact us at goldenamazoniahaircare@gmail.com

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Thank you for trusting Golden Amazonia with your personal information. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments

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